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Serco delivers multi-temp truck for Durban eatery chain

When Ko-Lay Home of Chickens was faced with the challenge of getting its product to outlets efficiently and speedily, Serco stepped in to help.

Serco has developed a reputation of finding solutions to logistical problems customers encounter as well as going the extra mile to ensure their customers stay ahead in challenging economic conditions.

This was the case recently when a newly-established eatery and take-away chain, Ko-Lay Home of Chickens, was faced with the problem of getting products from its headquarters in Durban to outlets in KwaZulu-Natal and the Free State efficiently and speedily.

Ko-Lay first experimented by outsourcing its transport needs but soon found that was not the answer and discovered they needed to invest in their own delivery vehicles. But it couldn’t be just any old vehicle – it would have to be a top-drawer truck able to transport fresh, frozen and dry goods and critically that the cold chain would not be compromised in any way.

Serco new eatery 130536

They turned to Serco for the answer. Sales representative Steve Davenport of the Durban office was called in and he quickly established that the key challenge was to manufacture a truck with multi-temperature compartments which would enable easy access to all compartments when drop-offs were done at the various wide spread branches. Another requirement made special provision for the container bins Ko-Lay uses to move its products.

Serco offered Ko-Lay the solution – a three-zone, multi-temperature refrigerated rigid truck body. The customer liked the concept and gave Serco the green light for production.

The following features ensure the vehicle meets all expectations and copes adequately with the storage bin requirements:

  • Moveable insulated partitions incorporating thermally rated cores from Serco’s partner Loadlok in Holland.
  • Load lock rails with shoring bars for load securing.
  • Side door access to the fresh and frozen goods zones.
  • Double rear-door access to the dry goods zone.
  • A scientifically calculated loading configuration for the truck capable of handling 125 storage bins.

It was the answer to Ko-Lay’s needs with the body fitted to a Hino 300 915, now doing deliveries to branches in Durban, Vryheid, Estcourt, Harrismith and Van Reenen.

Head of marketing at Ko-Lay, Kreeshan Reddy, says the vehicle is already proving its worth, handling deliveries to all the company’s branches. “Fully loaded, the vehicle can carry about 2 500 chickens and 3.6t of payload which is really good,” says Reddy.


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